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WhatsApp Business

Create a business profile, greeting messages, product catalogue and quick replies.

Free starting optionMobile-friendlyBeginner-friendly

Official website opens in this tab · pricing and terms may change.

THE PRACTICAL VIEW

Who is it best for?

Businesses selling through chat rather than an online store

PRICING MODEL

Core Business app is free; platform API services may charge

IN REAL LIFE

What it helps you do

A home-based baker or boutique can label enquiries, answer common questions quickly and display products before paying for a full ecommerce setup.

Tasks this tool can help with

SellCommunicateSupport

Choose tools around a repeated business task. Buying software without a clear workflow usually adds cost rather than saving time.

What to check first

A phone number is required. Advanced messaging platforms are not the same as the free app.

Before you sign up

  1. Open the official pricing or product page and verify the plan currently offered in South Africa.
  2. Try the exact task you want to complete before moving important customer or business information.
  3. Check support, exports, storage, security and any usage limits if your business grows.

Our approach to recommendations

thuso21 focuses on practical function, accessible starting cost, credible providers and relevance to local entrepreneurs. We do not publish invented star ratings or claim personal testing that has not been completed.